Client Services Manager

MCG Talent have partnered with a global MarTech consultancy to look for a Client Service Manager to join their expanding team in Beijing. Our client specialise in providing global data insights, CRM, CX, demand generation, loyalty program strategy solutions for both B2C & B2B clients.
  
Responsibilities:

• Support the Client Services Director to develop and nurture client relationships.
• Liaise with clients on pitches proposals, RFQ and RFPs.
• Develop credentials and proposals with MarTech functional team and regional commercial teams.
• Analyse client's channel strategies, data and performance and effectively communicate this to clients.
• Participate in networking events to further develop network within the market.

Requirements:

• 4+ years of experience in digital marketing agencies with a specialism in customer experience, marketing automation, digital customer data, line channels and CRM.
• China specific industry knowledge around digital marketing, CX, marketing automation, CRM, Social CRM, and data-driven marketing.
• Experience with developing client relationships with proven sales growth.
• Solid communication skills, comfortable with speaking to all types of levels within an organisation.
• Fluent in English and Mandarin.

Please note that MCG Talent can only respond to those candidates that we feel meet the criteria laid out by our client.